Job Description

Food Service Professional

Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately processes guest orders to ensure that all items are prepared and on a timely manner.

Requirements

• Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
• Processes guests' orders and ensures all items are prepared properly and in a timely manner.
• Communicates with host/hostess, busser, and kitchen staff to ensure guest satisfaction with the food and service.
• Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
• Clears and resets table and the end of each course or upon completion of the meal.
• Prepares guest checks that itemize and total meal costs and sales tax
• Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws
• Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State, and Local laws.
• Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
• Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
• May serve as a cashier.
• Performs other duties as assigned.

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